Supply chain crisis impacts holiday shopping
Problems with the supply chain were always going to have an effect on 2021’s holiday shopping...
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Category: Customer Experience Management
How brands can create omnichannel customer experiences
Brands know customers interact with them across multiple touchpoints, yet many fail to provide...
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How to improve CX in your marketing organization
Today’s marketers have access to more data than ever before. The increasing number of devices, and...
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Why cross-channel customer journey orchestration is important
“Brands struggle with where to start,” said Ben Tepfer, Senior Technical Evangelist at Adobe,...
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7 tips for building brand identity
If marketers don’t take control of how customers perceive their brands, customers will. “One of...
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How Cinemark personalized the digital customer experience
Life changed with the pandemic, and so did a lot of traditional business models and consumer...
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How technology is enabling community marketing
“Community as a function of business and a function of practice has been a long time coming. It’s...
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Looking to leave WordPress behind? You’re not alone
Most of the Content Management Systems (CMSs) businesses use today were originally built for a...
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