Hi, I have a new client who I’m going to be running ads for on Facebook – I’ve set up a Business Manager and ad account for but it’s not letting me create any ads as the business needs to be verified. The ‘Start Verification’ button is greyed out and despite reading around the subject I can’t work out how to get this process started/sorted. Can anyone help? So frustrating, I’ve been running FB ads for years but always with already established Facebook accounts and this has been a bit of a nightmare trying to get access to their FB page/back end to set up the BM to ensure they own it and not me, and now I’m left with an ad account that’s not usable. The ad account warning says ‘you need to verify the account with the email you were sent at set up stage’ but I was never sent an email and can’t seem to get it resent. HELP!

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