Our FB business manager got disabled more than 2 weeks ago, we appealed the decision the same day, but heard nothing from them ever since.
WE tried to contact the support but they said we have to wait.
Usually we get a positive, or negative answer within 3-4 days, we never had to wait more than 14 days to receive a feedback.
On top of that, the BM was already shot down in June, but got re-instated after our appeal.
What is the best way to proceed when Facebook won’t answer ? Can we somehow withdraw the appeal and re-submit?
Thanks for your help.